Terms of Service
Last updated: October 2026
The service
Madrago provides tools that help subscription businesses recover failed payments, including smart retry logic, recovery emails, and a card update page. By creating an account or joining the waitlist, you agree to these terms.
Your account
You are responsible for keeping your account credentials secure and for all activity under your account. You must provide accurate information when signing up.
Stripe integration
Madrago connects to your Stripe account to detect and recover failed payments. Your use of Stripe remains governed by Stripe's own terms. Madrago never stores full card numbers; all card data is processed by Stripe.
Acceptable use
You agree not to misuse the service: no unlawful activity, no attempts to access other customers' data, and no sending of spam through recovery email features.
Billing
Paid plans are billed monthly. Early-access members receive the promotional pricing communicated at signup. You can cancel at any time; cancellation takes effect at the end of the current billing period.
Limitation of liability
Madrago is provided "as is". We work hard to recover your failed payments, but we cannot guarantee recovery of any specific amount. To the maximum extent permitted by law, our liability is limited to the fees you paid us in the previous 12 months.
Termination
You may close your account at any time. We may suspend accounts that violate these terms.
Changes
We may update these terms from time to time. Material changes will be announced by email before they take effect.
Contact
Questions about these terms? Email us at hello@madrago.com.